THE BORING STUFF
Up to date information on all of our policies, including returns, shipping & privacy. Should you require any additional information please let us know.
THE BORING STUFF
Find information on all legal & admin, such as privacy, cookies & shipping policies. If you need any further information please do let us know.
OUR RETURN POLICY
Returns must be notified within 14 days of receipt.
If you do have a query with any shipment from us, we ask that you email or write to us in the first instance with the details of your query, you can do so here. Please ensure you include your contact details.
Please do not return any goods until we have responded to you.
Your Statutory rights are applied.
WORLDWIDE SHIPPING AND DELIVERY
How It Works
We will ship your figures as quickly as possible, normally within a week, but please allow up to 14 days, depending on demand, for delivery. Occasionally due to vacation it may take a little longer, but we will announce any changes on our website.
If we experience any supply delays we will try to hold taking your payment until closer to shipment time, but in any case we will try and keep people advised on those occasions that we may experience any delays.
At all times we will ensure we use suitable and appropriate packaging materials, which may vary from time to time depending on the order contents.
Fees vary depending on your geographical location and the value of the purchase.
All about Information Security
Your privacy is critically important to us. At Offensive Miniatures, we have a few fundamental principles:
We don’t ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
On our website, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
If you have questions about deleting or correcting your personal data please contact us.